FAQ: Nova Aetas: Dark Renaissance Tactical Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is it possible to order multiple copies of the game?

Up to two additional copies of the game can be added for each pledge by adding the same sum for each copy: e.g. to request a second copy of the "Squire Early Backer Special" pledge, you need to add $130 to the pledge. Each copy will be complete with promotional packages (Head Cultist and reinforcement packs) and all free unlocked stretch goals. The cost of shipping for multiple copies will be depend on the total weight of all materials, so this may involve an additional cost with respect to that indicated in the shipping section.

Last updated: January 24, 2016 10:25

What material will be used produce the miniatures?

The miniatures will be produced in line with industry standards, in PVC. The producer contracted for their production has guaranteed the use of high-quality materials.

Last updated: January 24, 2016 10:25

Will the rulebook be reviewed by a native English speaker?

All the game materials will be translated by a specialised company and reviewed by a professional native English speaker (US).

Last updated: January 24, 2016 10:25

Do the add-ons need to be purchased during the campaign or with the pledge manager?

This is your choice, but consider that adding the value of the add-ons you'd like now, will help to unlock new stretch goals. Either way, all the materials will also be available inside the pledge manager, without any additional costs.

Last updated: January 24, 2016 10:25

Is it possible to order multiple copies of the game?

Up to two additional copies of the game can be added for each pledge by adding the same sum for each copy: e.g. to request a second copy of the "Squire Early Backer Special" pledge, you need to add $130 to the pledge. Each copy will be complete with promotional packages (Head Cultist and reinforcement packs) and all free unlocked stretch goals. The cost of shipping for multiple copies will be depend on the total weight of all materials, so this may involve an additional cost with respect to that indicated in the shipping section. Last updated: Sun, Jan 24 2016 1:25 pm EST

What material will be used produce the miniatures?

The miniatures will be produced in line with industry standards, in PVC. The producer contracted for their production has guaranteed the use of high-quality materials. Last updated: Sun, Jan 24 2016 1:25 pm EST

Will the rulebook be reviewed by a native English speaker?

All the game materials will be translated by a specialised company and reviewed by a professional native English speaker (US). Last updated: Sun, Jan 24 2016 1:25 pm EST

Do the add-ons need to be purchased during the campaign or with the pledge manager?

This is your choice, but consider that adding the value of the add-ons you'd like now, will help to unlock new stretch goals. Either way, all the materials will also be available inside the pledge manager, without any additional costs. Last updated: Sun, Jan 24 2016 1:25 pm EST

Shipping Updates

Current Estimated Shipping Date: April 2017

Last Updated At: 04/04/17 | See Kickstarter Update
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://novaaetas.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my pledge will be shipped, charged or locked down?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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